Early in my games QA career I became fascinated by how players interact with interfaces and that sparked my passion in UX & UI Design. As I moved onto different teams and projects, I began to self-study design principles in my free time. I crafted several designs and websites along the way learning design frameworks and best practices, while honing my practical design skills. That experience helped build a strong foundation in user-centered design, which I've continued to develop through web projects and Figma prototypes (timandspace.com ).

That learning complimented my work in QA which involved distilling & conveying complex information into clear and concise communication. I was able to apply design thinking while testing NCSOFT's platform services and game websites through identifying usability issues, providing actionable feedback, and meeting guidelines for accessibility while always considering the end user's experience. A great example of my blended QA/UX approach is my use of flowcharts. I create them to clearly demonstrate bugs, provide design feedback, and establish clear documentation.

QA and UX are deeply intertwined as every bug is, by definition, a poor user experience.

Together, QA taught me that every detail matters, while UX & UI Design gave me the frameworks in order to create experiences that are clear, intuitive, and accessible.

With that said, thank you for taking the time to explore my work.