Message Received
Manager & Peer Feedback
Below is a compilation of feedback I've received from some amazing people I've had the pleasure to work with.
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Tim’s passion for the user experience has shown through to a high degree. Not only did he contribute and hit each of these success criteria with his work, but also well exceeded them in other ways. One example is the infographics he created for PvP and Level Up QA, both of which impressed Directors and VPs and in one case, it was planned to be used for a company-wide presentation. Other examples are the volume of his contributions at a high degree of quality which led to our already high DDE team goals, and the addition of representing a new avenue of testing for the team such as ensuring we hit the correct button sizes, contrast ratios, and other accessibility factors.
Tim quickly picked up game concepts, team structure, and processes, and then applied his own previous unique experiences to his role. He excelled at his role by finding defects early and often leading to a lower cost of development. His clear communication style permeates throughout the team and set examples for others to follow, such as his diagrams for testing the FTUE pop-up refactor or through his TestRail and Confluence documentation. The sheer volume across the year is the highest across the team and to also hit Blizzard quality across his test results, the teams he influenced over the year, and the documentation he provided amplified every other member's capabilities in Warcraft Rumble QA.
Tim has a knack for leading by producing high-value work and building respect around him to the point that others follow by example. This can be seen in how his first major feature page in Confluence, became the standard by which others followed.
Additionally, his Glue Glossary became an excellent resource to standardize terminology across Gameplay teams and QA. Tim did well to call out his primary contributions for onboarding others, but it should also be said that these test analysts have been leveled up because of Tim’s efforts. Each one improved their overall team contributions and morale once the onboarding was complete.
Tim was an important collaborator on the Mobile Device Testing Training. Tim was one of the greatest sources of knowledge around mobile testing in the strike team, and he provided a large amount of information across multiple topics. He also was frequently contacting me to ensure I was aware of new content, and a majority of the final project was based on content he provided. The final product would be nowhere near as valuable and polished if not for his contributions, so he should be recognized for his efforts.
Tim always goes above and beyond when it comes to testing with time constraints. There were multiple occasions that playtests RC had the potential to be delayed but Tim worked beyond expectations to validate a build for the team.
Tim does a great job communicating daily bugs found while testing PvP. This ensured that Elhora and myself were able to delegate these bugs efficiently to ensure solutions made it in the build within a timely manor.
It shows throughout Tim's work that he commits to quality by providing detailed documentation within confluence and slack to communicate to the group the state of the project at a high level. He leads responsibly by going above and beyond to ensure the state of our builds are meeting expectations for exploratory playtesting, RC candidates, and beyond!
Overall Tim has been a positive, hardworking, and passionate person to work with and i'm beyond excited to work on features with him in the future!
Tim's been awesome to collaborate with for identifying what is/isn't a bug & identify effective ways to test features. The complexity of our project and Tim's aptitude to test the quality of our project has made me eager and excited to find ways to better incorporate QA into our development processes.
I really appreciate Tim's approach when it concerns an issue he sees in the project. He's open and curious about the issue, which leads us to both having a better understanding of what's happening and where we should go.
Tim has been extremely helpful when it comes to the delivery of PvP. He built a PvP test plan, test cases, and kept the PvP team appraised of testing efforts when we were trying to secure a playtest build.
He was essential to building confidence in the feature and we would have had a much harder time without him.
