File explorer

Work History

Career Archive 2022-2023

Blizzard Entertainment

Senior Test Analyst II

Team: Gameplay QA
Game Title: Warcraft Rumble
Company: Blizzard Entertainment

Warcraft Rumble is a "tower offense" RTS mobile game released in 2023 on Apple and Android platforms.

Responsibilities:

  • Owned QA strategy, test design, execution, and sign-off for gameplay systems and UI features, including Guilds, PvP , and Warchest
  • Established documentation and knowledge-sharing practices adopted as team standards; developed training and cross-training for internal and external QA teams
  • Onboarded and cross-trained team members across gameplay engineering, art, and sound testing, expanding testing coverage across disciplines
  • Triaged and escalated high-priority defects, working with developers, QA, and production to assess impact, prioritize fixes, and support timely resolution

Career Archive 2018-2019

NCSOFT West

Lead QA Analyst

Team: Web & Platform QA
Company: NCSOFT West (now NC America)

NCSOFT is a game publisher and developer with a rich history in the MMORPG genre including Lineage II, Aion, Blade & Soul, WildStar and more.

Responsibilities:

  • Led a three-person web and platform QA team, defining test scope, estimating effort, assigning work, reviewing test plans, communicating QA status, and assessing release readiness
  • Coordinated QA across website redesigns, game updates, marketing initiatives, and platform integrations for titles including Blade & Soul, Aion,
    Lineage 2, and Lineage 2 Classic
  • Supported title launches, live-service updates, and platform initiatives, including GDPR changes, SSO, account flows, launcher updates, and game sunsets

Career Archive 2016-2018

NCSOFT West

Senior QA Analyst

Team: Web & Platform QA
Company: NCSOFT West (now NC America)

Responsibilities:

  • Supported the Blade & Soul and Master X Master launches with website, founder’s packs, and NC Launcher testing
  • Collaborated with platform and web teams to assess QA priorities, estimate testing requirements and effort, and develop test plans for new features and releases
  • Tested web and in-game purchase flows, including transaction processing and item/entitlement delivery
  • Trained new hires on QA processes and supported communication between QA, platform/web teams, and project stakeholders

Career Archive 2013-2016

Carbine Studios

QA Tester

Teams: UI Team, Paths Team, Functional QA
Game Title: WildStar
Company: Carbine Studios

WildStar was a wildly ambitious MMORPG set in a sci-fi western universe which was first released to PC in 2014.

Responsibilities:

  • Created and executed smoke, functional, and regression test plans for WildStar, contributing to the game's launch
  • Owned QA for the Paths content system and later the UI team, ensuring functionality, usability, and stability across feature development and a major UI 2.0 redesign
  • Partnered directly with UI designers and engineers to investigate defects, validate fixes, and maintain testing documentation

Commands

Continue Research