File explorer
Work History
Career Archive 2022-2023
Blizzard Entertainment
Senior Test Analyst II
Team: Gameplay QA
Game Title: Warcraft Rumble
Company: Blizzard Entertainment
Warcraft Rumble is a "tower offense" RTS mobile game released in 2023 on Apple and Android platforms.
Responsibilities:
- Owned QA strategy, test design, execution, and sign-off for gameplay systems and UI features, including Guilds, PvP , and Warchest
- Established documentation and knowledge-sharing practices adopted as team standards; developed training and cross-training for internal and external QA teams
- Onboarded and cross-trained team members across gameplay engineering, art, and sound testing, expanding testing coverage across disciplines
- Triaged and escalated high-priority defects, working with developers, QA, and production to assess impact, prioritize fixes, and support timely resolution
Career Archive 2018-2019
NCSOFT West
Lead QA Analyst
Team: Web & Platform QA
Company: NCSOFT West (now NC America)
NCSOFT is a game publisher and developer with a rich history in the MMORPG genre including Lineage II, Aion, Blade & Soul, WildStar and more.
Responsibilities:
- Led a three-person web and platform QA team, defining test scope, estimating effort, assigning work, reviewing test plans, communicating QA status, and assessing release readiness
- Coordinated QA across website redesigns, game updates, marketing initiatives, and platform integrations for titles including Blade & Soul, Aion,
Lineage 2, and Lineage 2 Classic - Supported title launches, live-service updates, and platform initiatives, including GDPR changes, SSO, account flows, launcher updates, and game sunsets
Career Archive 2016-2018
NCSOFT West
Senior QA Analyst
Team: Web & Platform QA
Company: NCSOFT West (now NC America)
Responsibilities:
- Supported the Blade & Soul and Master X Master launches with website, founder’s packs, and NC Launcher testing
- Collaborated with platform and web teams to assess QA priorities, estimate testing requirements and effort, and develop test plans for new features and releases
- Tested web and in-game purchase flows, including transaction processing and item/entitlement delivery
- Trained new hires on QA processes and supported communication between QA, platform/web teams, and project stakeholders
Career Archive 2013-2016
Carbine Studios
QA Tester
Teams: UI Team, Paths Team, Functional QA
Game Title: WildStar
Company: Carbine Studios
WildStar was a wildly ambitious MMORPG set in a sci-fi western universe which was first released to PC in 2014.
Responsibilities:
- Created and executed smoke, functional, and regression test plans for WildStar, contributing to the game's launch
- Owned QA for the Paths content system and later the UI team, ensuring functionality, usability, and stability across feature development and a major UI 2.0 redesign
- Partnered directly with UI designers and engineers to investigate defects, validate fixes, and maintain testing documentation
Continue Research






